The hotel group Antares Hotels, L’Ospitalità a Milano informs the customers that using the services of this Internet website implies acceptance by the user of the General Terms listed herein. Services can be used only by adults. Please note that by accessing the www.antareshotels.com website, while consulting our web pages, it may be possible to collect information and personal data by voluntarily filling the forms contained therein, through the action of files in temporary or permanent memory on your hard-disk (e.g. Cookies) and through the use of other software components downloaded or activated during surfing (e.g. ActiveX components). We will process the so collected data in order to carry out the related payment transactions, to collect statistical data about the site, speeding up, improving or customizing the service by responding to the requests sent by the Customers through their voluntarily filled forms in the website pages. More information about privacy can be found at the Protection of Privacy section and at the bottom of each page under Protection of Privacy items.

Prices

Rates are in Euros and - unless otherwise stated - include breakfast, VAT and service. The room rate does NOT include the use of the minibar, the phone and Pay TV as well as other services requested by the customer during booking or used in the hotel. Customers who book through the www.antareshotels.com site have free parking.

Booking Information

It is possible to check real time availability of rooms in Antares Hotels Milan by simply clicking the key PRICES AND AVAILABILITY. Once availability has been checked and the room type has been chosen, for final confirmation you will be asked your credit card number and expiration date. Then the booking software will send to your e-mail a summary message containing the details of your booking with the room type and its prices

Payments and Warranties

The credit card number and its validity are needed only to guarantee your reservation. The payment of booked services will be adjusted directly at the hotel on your departure except for the reservations referred to as "non-refundable" in which case the charge of the entire stay will be made on your credit card upon booking.

Managing credit card information

The customer's credit card data are necessary for booking. They are encrypted and are not stored in any way by the booking software used by the Hotel

Terms of reservation cancellation

The reservation cancellation without penalty should be made by 12.00 p.m. (Italian time) the day before the arrival date. For cancellations received by the hotel after this date, as a penalty, the hotel will charge the first night except for bookings at special rates, such as non-refundable ones which will be fully charged to your credit card on booking.

Failed Hotel check in - No Show

In case of failed check-in at the hotel (no show), as a penalty, the Hotel will charge the first night except for reservations made at special rates, such as non-refundable ones which will be fully charged to your credit card on booking

Children

Up to 12 years old, children are free-hosted in double room with their parents. If there is a higher number of children please contact the hotel.

Hotel Classification

The Antares Hotels Milano are three-star hotels according to the official classification issued by the authorized public offices

Privacy Protection

When you book via this Internet website you must provide some basic personal information such as name, e-mail, address, telephone number. This information allows us to process the booking service. Any processing of personal data is performed in full compliance with current legislation (Law n. 196/03 art. 7 on the protection of personal data) which can be viewed in the site itself at the bottom of each page under the Privacy Protection item. Jurisdiction These General Terms are governed by the Italian laws and the Civil Code. In this regard, note that the place of jurisdiction is the Court of Milan. We reserve the right to make changes to our site and these General Terms at any time.

Booking implies the acceptance of the conditions listed above.

We look forward to welcome you at the Antares Hotels, L’Ospitalità a Milano